This page explains in plain English how we collect the information you provide while using Bast Casino, why we keep it, and how we keep it safe.
The Core Pillars of Bast Casino's Privacy Protection
Every transaction and personal detail you share is protected with 256-bit SSL encryption. Your data cannot be intercepted in transit.
Your name, mobile number, email, or payment details are never shared with advertisers or any third party.
All data is stored on secured servers. Regular security audits and penetration testing are conducted.
We collect only the minimum data needed to provide our services. No unnecessary information is gathered.
You may request deletion of your data at any time. We will honor such requests unless we are legally required to retain the information.
In the event of a data breach, affected members will be notified by email within 72 hours.
Welcome to the Bast Casino Privacy Policy. This policy explains how Bast Casino collects, uses, stores, and protects your personal information.
By using the Bast Casino website or platform, you are considered to have accepted the terms of this privacy policy. This policy applies to our Terms & Conditionsmust be read together with.
This privacy policy applies to all Bast Casino services — including website browsing, account registration, betting, payments, and customer support.
Our Commitment: Protecting your privacy is one of Bast Casino's top priorities. We only collect the information necessary to deliver our services.
We collect the information you provide directly when registering and using your account.
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | For age verification and KYC completion |
| Contact Information | Mobile number, email address | For account verification and communication purposes |
| Payment Information | Mobile Pay/Nagad number, transaction ID | To process deposits and withdrawals |
| Activity Data | Betting history, deposit/withdrawal records | For account management and issue resolution |
When you visit our site, certain technical data is logged automatically. This includes your IP address, browser type, device information, time spent on site, and pages viewed. This data is used to improve platform performance.
Bast Casino uses your information only for specific, legitimate purposes. We never use your data for anything beyond that.
You can opt out of promotional emails or SMS at any time through your account settings or by contacting support.
Bast Casino does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:
We work with trusted third-party partners for payment processing, technical support, and verification services. They may only use your data for their designated service and are bound by strict confidentiality agreements.
Data may be disclosed in response to a court order, a lawful request from a government authority, or as required under anti-money laundering laws. This is a legal obligation on our part.
In the event of a merger or acquisition, Bast Casino user data may be transferred to the new owner. You will be notified in advance if this occurs.
Important: Bast Casino never sells or shares your data with advertising companies, data brokers, or any third party for commercial purposes.
Bast Casino uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
You can disable non-essential cookies through your browser settings, though some features may not work properly as a result.
Bast Casino does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction Records | Up to 7 years for legal requirements |
| Betting History | For the duration of active account + 2 years |
| Customer Support Conversations | 2 years after resolution |
| Website Log Data | 90 Days |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period expires, data is securely deleted or anonymized so it can no longer be traced back to any individual.
Bast Casino believes you should have full control over your own data. To that end, we guarantee the following rights:
You may request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Where no legal obligation applies, you may request that your data be deleted.
You may request that we restrict the processing of your data under certain circumstances.
You can request a copy of your data in a structured, portable format.
You can opt out by objecting to marketing or profiling.
To exercise any of your rights support@bastcasino.appEmail us at. We will respond within 30 days.
Bast Casino strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If a minor has created an account, or if you suspect one has, please contact us immediately. We will close the account and delete all associated data.
Parents are advised to monitor their children's internet activity and use parental control software to prevent access to betting sites.
Bast Casino uses industry-leading technology to protect your data. Our security framework includes:
That said, no system is completely impenetrable. We encourage you to use a strong password and never share your login credentials with anyone.
Bast Casino may update this Privacy Policy as needed. Any changes will be reflected on this page with a revised date, and registered users will be notified by email.
For significant changes, at least 30 days' advance notice will be given by email or on-site. Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
We recommend checking this page regularly for the latest version of our policy.
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please get in touch:
Related Pages: Terms & Conditions | Responsible Gaming
Your information is fully secure at Bast Casino. Register now and enjoy betting in a safe environment.